terms of service
Welcome to Serenité Wellness Co. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our site. If you do not agree to these terms, you should not use our website.
Acceptance of Terms
By using Serenité Wellness Co.’s website, you agree to these Terms of Service and our Privacy Policy. We reserve the right to update or modify these terms at any time, and your continued use of the site constitutes acceptance of any changes.
Account Registration
To make purchases on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Product Information
We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the information is always complete, current, or error-free. Product availability and pricing are subject to change without notice.
Order Acceptance
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. If your order is cancelled after payment has been processed, we will issue a full refund.
Pricing and Payment
Prices for products are listed in the currency specified on our website and are subject to change. Payment must be made at the time of purchase. We accept various payment methods, including credit/debit cards and other forms of payment as specified on our website.
Shipping and Delivery
Details regarding shipping rates, delivery times, and policies can be found in our Shipping Policy. We are not responsible for delays or issues caused by third-party shipping carriers.
Returns and Exchanges
Our Return Policy outlines the conditions under which returns and exchanges are accepted. Please review this policy for information on how to return or exchange items purchased from our website.
Intellectual Property
All content on Serenité Wellness Co.’s website, including text, images, logos, and trademarks, is the property of Serenité Wellness Co. or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our site without prior written permission.
Prohibited Conduct
You agree not to engage in any conduct that:
- Violates any applicable laws or regulations.
- Interferes with or disrupts the operation of our website or servers.
- Attempts to gain unauthorized access to our website, accounts, or systems.
- Uses our website for any fraudulent or unlawful purpose.
Limitation of Liability
To the fullest extent permitted by law, Serenité Wellness Co. is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability is limited to the amount you paid for the product or service in question.
Indemnification
You agree to indemnify, defend, and hold harmless Serenité Wellness Co., its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of or related to your use of our website or violation of these Terms of Service.
Termination
We reserve the right to terminate or suspend your access to our website at any time, with or without cause, including if you violate these Terms of Service. Upon termination, your right to use the website will immediately cease.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts in the United Kingdom.
Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Contact Us
If you have any questions or concerns about these Terms of Service, please contact us.