Frequently asked questions

FAQs

We accept returns and exchanges within 30 days of purchase, provided the items are unused and in their original packaging. Please refer to our Return Policy for more details on how to initiate a return or exchange.

Once your order has been processed and shipped, you will receive an email with a tracking number. Use this number to track your shipment either using are tracking system on our website or the carrier’s website. If you don’t receive a tracking number, please contact us.

Many of the brands and products we carry are cruelty-free, and several are also vegan. You can find specific details on each product page, and we are always expanding our selection of ethically sourced products.

If you receive a damaged or defective product, please contact our customer service team within 7 days of receiving your order. We will assist you in arranging a replacement or refund, depending on the situation.

Yes, we regularly offer promotions and discounts. Sign up for updates to keep up with the latest offers, sales, and exclusive deals.

If your order has not yet been processed or shipped, you may be able to modify or cancel it. Please contact our customer service team as soon as possible, and we will do our best to accommodate your request.

Yes, we offer free shipping on all products sitewide.

We accept a variety of payment methods, including major credit cards, PayPal, and other secure online payment options. The available payment methods will be displayed at checkout.